Shipping policy

Order Processing Times:

In-Stock Items: within 2-5 business days of your order

Pre-Order Items: within 3-7 weeks from the date of your order

For orders that include pre-order items, all items will be shipped together once the pre-order items become available.

Free Local Pickup:

In-Stock Items: Usually ready in 2-4 days from the date of your order

Pre-Order Items: Usually ready in 3-7 weeks from the date of your order

You will receive an email notification when your items are ready for pickup. Please confirm your pickup window by replying to the email or contacting us at info@simplepuzdays.com.

U.S. Domestic Regular Ground Shipping Rates: 

1. Contiguous U.S. (48 States): Estimated delivery in 3–5 business days after shipment.

Order Total: $120.00 and up (before taxes) | Free Shipping

Order Total: $0-$119.99 (before taxes) | Shipping Cost: $9.99

2. Alaska & Hawaii: Estimated delivery in 5–8 business days after shipment.

Order Total: $180.00 and up (before taxes) | Free Shipping

Order Total: $0-$179.99 (before taxes) | Shipping Cost: $12.99

Free shipping excludes U.S. territories and FPO/APO/DPO addresses. Delivery times may vary by destination.