Shipping & Pickup Policy

Order Processing Times:

In-Stock Items: within 2-5 business days of your order

Pre-Order Items: within 3-5 weeks from the date of your order

For orders that include pre-order items, all items will be shipped together once the pre-order items become available.

Free Local Pickup:

In-Stock Items: Usually ready in 2-4 days of your order

Pre-Order Items: Usually ready in 3-5 weeks from the date of your order

You will receive an email notification when your items are ready for pickup. Please confirm your pickup window by replying to the email or contacting us at info@simplepuzdays.com.

Domestic Regular Ground Shipping Rates: 

Orders are typically delivered within 2-5 business days

Order Total: $120.00 and up (before taxes) | Free Shipping  (not valid for FPO/APO/DPO)

Order Total: $0 - $99.99 (before taxes) | Shipping Cost: $9.99

Please note that free shipping applies only to orders within the United States.

International Shipping

International shipping rates vary and depend on the weight of the package. Once the item has shipped, all shipping fees are nonrefundable. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the recipient's responsibility and are not included in the total order cost.